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Company: Coridian Technologies, Inc.
Contact: Tracy McConkey
Telephone: (952)227-9128
Location: Chanhassen, Minnesota 55317

Field Service Technician

Attached Job Description - This link will not work if no job description was uploaded.

Provide on-site, in-house, and telephone Installation, support and repair of thermal transfer
printers and applicators.
Scanner and mobile terminal configuration, deployment and troubleshooting.
Perform software and hardware configuration and programming.
Troubleshooting and solving issues related to printers, scanners, terminals and software.
Servicing equipment and customers from our Chanhassen facility when not at customer sites.
Seek-out new applications and opportunities with current and potential customers.
Take incoming calls, trouble-shoot issues and determine best course of action.
Assist with internal information system projects as needed.
Assist in pre-sales activities and solution demonstrations.
Provide system installations and end-user training.

Job Requirement

At minimum a two year electromechanical/electronics degree or an applicable technical
discipline degree along with a strong desire to learn.
Previous experience as a field service engineer, customer service engineer or in a technical
support position.
Knowledge and experience with automation systems a plus.
Previous experience in the barcoding and auto-Identification business preferred.
Printer and printer applicator repair experience is preferred. Examples: Zebra, Datamax,
Intermec, SATO, and Brady.
Scanner and terminal experience a plus. Motorola, Intermec, Honeywell, Datalogic and others.
Software experience including installing, configuring and training on programs such as
NiceLabel, Label View, Codesoft, Bartender, Easy Label, Label Matrix, and Label Vision.
Experience with wireless, site surveys, network infrastructure and PC support preferred.


Start Date: 01/06/2014
Closing Date: 03/31/2014

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